Please try some of the following to fix AOL problems. 1. From the AOL web browser program, Click on "Members" Select the "Preferences" menu in the AOL browser Click on "Uncompressed Graphics" Click on the "Advanced" section Click on "Purge Cache." That should help a majority of your problems. 2. You must be using AOL version 3.0 or higher (to upgrade go to keywork "upgrade") and you SHOULD run Microsoft's Internet Explorer on top of AOL. Once IE is installed you can minimize AOL once you dial up and then open the IE browser. Here is how to use IE on top of AOL: If you are using Windows 95 or 98, chances are you already have Internet Explorer (IE) installed on your system. How to find if you have IE? a.) Go to the Start button, and then Programs. b.) Look for Internet Explorer. How do I use IE with AOL? a.) Sign on to AOL as you normally would. b.) Instead of typing in Web addresses in AOL, do the following: 1.) Go to the Start button, and then Programs. 2.) Look for and select Internet Explorer. 3.) Go to our Web site using the "Address" box at the top, underneath the "Back" and "Forward" buttons.